Privacy Policy

1. Who we are

AAA Game Art Studio ("we", "us", "our") is a game art outsourcing studio providing 2D and 3D art production services to game developers and publishers worldwide. This policy explains how we handle personal information collected through aaagameart-studio.com and through our direct business correspondence.

By using this website or contacting us, you agree to the practices described here. If you do not agree, please do not use the site.

2. Information we collect

We keep data collection to the minimum needed to respond to enquiries and run the site. We collect two kinds of information:

• Information you give us — your name, email address, studio or company name, and any project details you include when you submit our contact form or email us directly.
• Information collected automatically — standard technical data your browser sends, such as IP address, browser type and version, device type, referring page, and the pages you view. This is used in aggregate to keep the site secure and to understand which content is useful.

3. How we use your information

We use the information described above to:

• Respond to your enquiry and prepare a proposal, quote, or scope of work.
• Communicate with you about an ongoing or prospective project.
• Maintain and improve the security, performance, and content of this website.
• Comply with our legal, accounting, and contractual obligations.

4. Legal bases for processing

Where the EU/UK General Data Protection Regulation applies, we process personal data on the following bases: your consent (when you voluntarily submit an enquiry), the performance of a contract or steps taken at your request before entering into one, our legitimate interests in operating and securing our business, and compliance with legal obligations.

Where we rely on consent, you may withdraw it at any time; this does not affect the lawfulness of processing carried out before withdrawal.

5. Sharing and disclosure

We do not sell, rent, or trade your personal information. We share it only in the limited circumstances below, and only with recipients bound by appropriate confidentiality obligations:

• Service providers who host our website, deliver our email, or provide analytics on our behalf.
• Professional advisers such as accountants, auditors, and lawyers, where reasonably necessary.
• Authorities or third parties where disclosure is required by law, court order, or to protect our legal rights.

6. Confidentiality of project material

We work with pre-release game content and treat it accordingly. Concepts, designs, builds, and any other material you share with us are handled as confidential and are used solely to evaluate and deliver your project. We are happy to sign a non-disclosure agreement before receiving sensitive material — just ask.

7. International transfers

We operate with a distributed team and international clients, so your information may be processed in countries other than your own. Where personal data is transferred outside the EEA or UK, we rely on appropriate safeguards such as the European Commission's standard contractual clauses or an adequacy decision.

8. Data retention

We keep enquiry correspondence for as long as needed to respond and to maintain a record of our business relationship, and thereafter only as required for legal, tax, or dispute-resolution purposes. Technical logs are retained for a short period and then deleted or aggregated. When information is no longer needed, we delete it or anonymise it.

9. Security

We apply reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access — including encrypted transport (HTTPS), access controls, and a need-to-know approach to client material. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Depending on where you live, you may have the right to request access to the personal data we hold about you, correction of inaccurate data, erasure, restriction of or objection to processing, and portability. You may also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at [email protected]. We will respond within the period required by applicable law, and may need to verify your identity first.

11. Children's privacy

This website is a business-to-business service and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Third-party links

Our site may link to third-party websites, portfolios, or platforms. We are not responsible for their content or privacy practices, and this policy does not apply to them. We encourage you to read the privacy policy of any site you visit.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. The revised version takes effect when posted on this page, and the date at the top will be updated accordingly. Material changes will be highlighted where practical.

14. Contact us

Questions about this policy or how we handle your data? Write to us at [email protected] and we will get back to you.